Personalised service is the hallmark of a truly great hotel. Asia Butler Academy - trained butlers administer to guests’ every need in the most detailed of ways. ‘From the moment the guest arrives, every detail is taken care of, every need is met, and every desire anticipated with just the right level of sensitive, informed service.’
Recognising that the butler is a key element in a team of professionals striving to deliver a level of personalized service that exceeds the expectation of the guest, the LUXURY 7 STAR BUTLER SERVICE TRAINING PROGRAM provides a very intensive and exciting approach to creating an awareness of personal, detailed, seamless guest service to participating students and taking them to 7 Star Service levels.
Butlers are trained to take gentle care of all their guests from arrival until departure without imposing themselves on the guest. The attention to detail required, and the ability to anticipate the needs of guest’s is a pivotal part of this motivating butler service training program.